Navient the U.S. largest student loan servicer is being sued by the United States under allegations that Navient systematically and illegally cheated borrowers out of billions of dollars by deceiving students about repayment options and their legal rights.
Failing borrowers at every stage of the repayment process. The U.S. claims that Navient gave borrowers bad information, processed payments incorrectly, and failed to fix problems that borrowers complained about.
Navient said it will vigorously defend itself and that
“The allegations of the Consumer Finanical Protection Bureau are unfounded, and the timing of this lawsuit-midnight action filed on the eve of a new administration reflects their political motivations”